Technical Support Engineer

Huawei - Fulltime - Amsterdam

Pre-sales support

  • Pre-sales testing support, holding workshops with customer or partner on technical issues.
  • Support proactively for sales team members.
  • Follow up issues that may arise during testing/workshop/bidding activities.

Engineering support

  • Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.
  • Onsite support for site survey, installation training or commissioning training to customers when necessary.
  • Commissioning, improvement of the troubleshooting, intervention on site when necessary
  • Interface with engineering partner to locate technical problems.

Maintenance support.

  • Responsible for Hotline support and engineer support;
  • Responsible for technical support service to customer or partner independently or jointly with a technical support team.
  • Onsite support in case of major or critical problems that can’t be solved by customer or local subcontractor.
  • Responsibilities include but, not limited to: Monitor the quality of on-site operation, updating Quality analysis and improvement processes.

Requirements:

  • With science or engineering education background, Major of such as Computer, Electronics, Electricity, Energy or Mechanical etc.
  • Pro-active attitude, willing to learn and grow, strong.
  • Knowledgeable or working experience of the Solar-PV market is preferable
  • Strong team player with a positive attitude and strong sense of taken responsibility.
  • Working language: Fluent in Dutch and English
  • Driving license

What we offer:
We offer you a professional career in the one of the leading multinational company, challenging work and competitive salary package. Also you can get a lot of chance to join training to improve yourself.

Contact info:
Please send your detailed Resume/CV (photo attached) in English via E-Mail to yanyingwei@huawei.com  indicating the position you apply for, your earliest start date and salary expectation.

Company info:
Huawei Technologies (Netherlands) B.V.
Herikerbergweg 36, 1101CM, Amsterdam, The Netherlands

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